Terms of Service

RunStrong Terms of Service

Effective Date: September 12, 2025

IMPORTANT: THESE TERMS CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. PLEASE READ SECTION 18 CAREFULLY.

1) Agreement to Terms

By accessing or using the RunStrong mobile app, website, programs, coaching content, and related services (collectively, the “Service”), you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the Service.

These Terms are between you and [Legal Entity Name] (or, if applicable, Braden [Last Name] or any company he controls that operates the Service), with a principal place of business at [Company Address, City, State/Province, Country] (collectively, “RunStrong,” “Company,” “we,” “us,” or “our”).

You also agree to our Privacy Policy located at [Privacy Policy URL], which describes how we collect, use, and share your information. If you accept these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” and “your” will refer to that organization.

2) Who May Use the Service

- Eligibility: You must be at least 18 years old (or the age of majority where you reside) to create an account. If you are under 18, you may use the Service only with the consent of a parent or legal guardian who is responsible for your use. You represent that you are not barred from using the Service under any applicable law.
- Geographic availability: The Service may not be available in all languages or countries, and features may vary by region.

3) Changes to Terms or Service

We may modify these Terms at any time. If we make material changes, we will provide notice (e.g., by email, in-app notice, or posting). The changes become effective on the date indicated in the notice. If you continue using the Service after the effective date, you accept the new Terms. We may update, change, or discontinue all or part of the Service at any time, with or without notice.

4) Accounts and Security

- Account creation: You must provide accurate information and keep it updated.
- Credentials: You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at [Contact Email] if you suspect unauthorized use.
- One account per individual: Do not share your account with others.

5) Health, Safety, and No Medical Advice

- No medical advice: RunStrong provides general fitness, training, and wellness information only. The Service does not provide medical, diagnostic, or treatment advice and is not a substitute for professional medical judgment. We are not a healthcare provider. Always consult your physician before starting any exercise program and about any health concerns.
- Emergency use: The Service is not intended for emergencies. Call your local emergency number if you think you are experiencing a medical emergency.
- Assumption of risk: Physical activity involves inherent risks, including serious injury or death. By using the Service, you voluntarily assume all risks associated with physical activity, training, coaching, events, environmental conditions (e.g., weather, terrain, traffic), equipment, and your personal health status.
- Safety: Obey all traffic and safety laws. Do not use the Service in a way that distracts you from your surroundings.
- Health integrations: If you connect Apple HealthKit, Google Fit, or similar services, you authorize us to access and display data per your settings. Such data is not treated as medical records and is not subject to HIPAA. Accuracy of third‑party data is not guaranteed.

6) User Obligations and Acceptable Use

You agree not to:

- Violate any law, regulation, or third‑party right.
- Upload or share content that is unlawful, harmful, deceptive, defamatory, obscene, harassing, hateful, or that promotes violence or discrimination.
- Access, scrape, or use the Service in any automated way without our prior written permission.
- Interfere with or disrupt the Service or attempt to probe, scan, or test vulnerabilities.
- Reverse engineer or create derivative works of the Service except to the extent permitted by applicable law.
- Misrepresent your identity or affiliation or impersonate another person.
- Use the Service to provide medical or therapeutic advice without required licensure and consents.

We may investigate and take any action we deem appropriate, including suspension or termination of access.

7) Subscriptions, Trials, and Payments

- Fees: Certain features may require payment of subscription or one‑time fees (“Paid Services”). Prices and features are described in the Service and may change at any time.
- Billing: If you purchase via Apple App Store or Google Play, their terms govern billing, renewal, cancellations, and refunds. Otherwise, we will bill your payment method on a recurring basis until you cancel. You authorize us to charge your payment method for all fees and taxes.
- Free trials: If we offer a trial, you will be charged at the end of the trial unless you cancel before it ends. One trial per user unless stated otherwise.
- Renewals and cancellations: Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. For App Store or Google Play purchases, manage cancellation through your platform account settings. For direct purchases, cancel in the app or by contacting us at [Billing Support Email].
- Refunds: Except where required by law, payments are non‑refundable and there are no credits or refunds for partially used periods.
- Taxes: Fees are exclusive of taxes, duties, and charges, which you are responsible for paying.

8) Personal Data and Privacy

Please review our Privacy Policy at [Privacy Policy URL] for details on data practices.

- Not HIPAA‑regulated: We are not a “covered entity” or “business associate” under HIPAA.
- Permissions: Some features require access to your device’s sensors and data (e.g., location, motion, health, notifications). You can disable permissions in your device settings; doing so may limit functionality.
- Data accuracy: We do not guarantee accuracy or completeness of metrics (e.g., pace, distance, maps, heart rate) or training recommendations.

9) User Content; License to RunStrong

You may submit, post, upload, or otherwise provide content, including workouts, routes, notes, metrics, images, comments, and feedback (“User Content”). You retain ownership of your User Content. You grant RunStrong a worldwide, non‑exclusive, royalty‑free, transferable, sublicensable license to host, store, reproduce, modify, adapt, publish, translate, create derivative works of, perform, display, and distribute User Content in connection with operating, improving, and promoting the Service. This license continues for as long as your User Content is on the Service and, for backups and legal compliance, for a reasonable time thereafter.

You represent and warrant that you have all rights necessary to grant the foregoing license and that your User Content does not infringe any third‑party rights or violate any law.

We may remove or disable access to any User Content at any time, with or without notice, if we believe it violates these Terms or applicable law.

10) Feedback

If you provide feedback, ideas, or suggestions (“Feedback”), you grant RunStrong a perpetual, irrevocable, worldwide, royalty‑free license to use, copy, modify, create derivative works based on, and otherwise exploit the Feedback without restriction and without any obligation to compensate you.

11) Intellectual Property; Limited License

The Service, including software, programs, workout plans, templates, text, graphics, logos, trademarks, and other content, is owned by RunStrong or its licensors and is protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, personal, non‑exclusive, non‑transferable, revocable license to access and use the Service for your own personal, non‑commercial fitness and training purposes. We reserve all rights not expressly granted.

12) Third‑Party Services and Links

The Service may rely on or link to third‑party products and services (including health and mapping platforms, device sensors, and payment processors). We do not control and are not responsible for third‑party services. Your use of third‑party services is subject to their terms and privacy policies.

13) Beta Features; Trials of New Functionality

We may offer pre‑release, beta, or experimental features (“Beta Features”). Beta Features may be incomplete or change at any time, may not be reliable, and are provided “as is.” Your use is at your sole risk.

14) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT (INCLUDING TRAINING PLANS, COACHING SUGGESTIONS, METRICS, MAPS, AND INTEGRATIONS) ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, OR THAT THE SERVICE WILL BE SECURE OR ERROR‑FREE, OR THAT DEFECTS WILL BE CORRECTED. YOUR USE OF THE SERVICE AND ANY RELIANCE ON OUTPUTS OR RECOMMENDATIONS IS AT YOUR OWN RISK.

WITHOUT LIMITATION, RUNSTRONG DISCLAIMS RESPONSIBILITY FOR: (A) INJURIES OR DAMAGES ARISING FROM PHYSICAL ACTIVITY; (B) ERRORS IN DATA, ROUTES, OR METRICS; (C) INTERRUPTIONS OR FAILURES OF NETWORKS, GPS, OR SENSORS; (D) USER CONTENT; AND (E) YOUR INTERACTIONS WITH OTHER USERS OR THIRD PARTIES.

15) Assumption of Risk; Release

YOU UNDERSTAND THAT RUNNING, TRAINING, AND RELATED ACTIVITIES INVOLVE INHERENT RISKS. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL RISKS AND RELEASE, DISCHARGE, AND HOLD HARMLESS RUNSTRONG, ITS OWNERS (INCLUDING BRADEN [LAST NAME]), OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES FROM ANY AND ALL CLAIMS, LIABILITIES, DEMANDS, LOSSES, DAMAGES, COSTS, OR EXPENSES (INCLUDING ATTORNEYS’ FEES) ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, YOUR PARTICIPATION IN ANY ACTIVITIES, OR YOUR RELIANCE ON ANY INFORMATION PROVIDED BY THE SERVICE, EXCEPT TO THE EXTENT CAUSED BY OUR WILLFUL MISCONDUCT OR WHERE SUCH RELEASE IS PROHIBITED BY LAW.

IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE § 1542, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

16) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL RUNSTRONG, ITS OWNERS (INCLUDING BRADEN [LAST NAME]), OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUNSTRONG’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RUNSTRONG FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY OR (B) FIFTY U.S. DOLLARS (US$50).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR PERSONAL INJURY, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR THE EXCLUSION OF CERTAIN WARRANTIES. TO THE EXTENT SUCH LAWS APPLY, SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU, AND OUR LIABILITY WILL BE LIMITED TO THE MINIMUM EXTENT REQUIRED BY LAW.

17) Indemnification

You agree to defend, indemnify, and hold harmless RunStrong, its owners (including Braden [Last Name]), officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party or applicable law.

18) Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

- Informal resolution: Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [Legal Support Email]. If we cannot resolve within 30 days, either party may bring a formal proceeding.
- Arbitration agreement: Except for small claims court and injunctive relief for intellectual property or security, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis under the Federal Arbitration Act. The arbitration will be administered by [AAA or JAMS] under its [Consumer Arbitration Rules], available at [AAA/JAMS URL].
- Location and law: The arbitration will be conducted in [City, State], or remotely, at your election. The arbitrator will apply the governing law stated in Section 19.
- Class action waiver: YOU AND RUNSTRONG AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
- Opt‑out: You may opt out of this arbitration agreement by sending an email to [Arbitration Opt‑Out Email] within 30 days of first accepting these Terms. Your opt‑out must include your name, the email associated with your account, and a clear statement that you wish to opt out of arbitration.

If you reside in a jurisdiction that does not permit mandatory arbitration or class action waivers for consumers, this Section 18 will not apply to you to the extent prohibited by law.

19) Governing Law and Venue

These Terms are governed by the laws of the State of [Governing State/Province], and the federal laws of [Country], without regard to conflict of law rules. Except as otherwise provided in Section 18 (Arbitration), you and RunStrong submit to the exclusive jurisdiction of the state and federal courts located in [County, State/Province], and waive any objection to venue in those courts.

For EEA/UK consumers: If you are a consumer domiciled in the EEA or UK, you may benefit from mandatory provisions of local law. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.

20) App Stores and Mobile Platforms

If you downloaded the app from the Apple App Store or use the app on iOS:

- These Terms are between you and RunStrong, not Apple. Apple is not responsible for the app or its content.
- Apple has no obligation to furnish maintenance or support.
- In the event of a failure to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty or liability obligations with respect to the app.
- You represent and warrant that you are not located in a country subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce these Terms against you.

If you downloaded the app from Google Play or use the app on Android, Google’s terms of service and business policies also apply; Google is not responsible for the app or its content.

21) Termination and Suspension

We may suspend or terminate your access to the Service at any time for any or no reason, including if you breach these Terms, we suspect fraudulent or abusive activity, or we discontinue the Service. You may stop using the Service at any time and may request account deletion as described in our Privacy Policy.

Upon termination: (a) your rights under these Terms will end; (b) you remain responsible for fees incurred; and (c) Sections that by their nature should survive (including 5, 9–20, and 22–25) will survive.

22) Communications; Electronic Notices

You consent to receive communications from us electronically (e.g., email, in‑app messages, push notifications). We may provide notices by posting within the Service or by email to the address associated with your account.

23) Export and Sanctions Compliance

You may not use, export, re‑export, import, or transfer the Service except as authorized by U.S. law and the laws of the jurisdiction(s) where the Service is used. You represent that you are not designated on any U.S. government list of prohibited or restricted parties and are not located in an embargoed country.

24) Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

25) Miscellaneous

- Entire agreement: These Terms and any policies referenced herein constitute the entire agreement between you and RunStrong and supersede prior agreements.
- Severability: If any provision is found unenforceable, the remaining provisions remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
- No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
- Force majeure: We are not liable for any delay or failure to perform due to causes beyond our reasonable control.
- Headings: Headings are for convenience only and do not affect interpretation.

26) Contact

Questions about these Terms may be directed to:

[Legal Entity Name]
Attn: Legal
[Company Address]
[City, State/Province, Postal Code, Country]
Email: [Legal/Support Email]

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Jurisdiction‑Specific Disclosures (Optional)

EEA/UK Consumers: You may have statutory warranty rights and withdrawal rights that cannot be waived. Nothing in these Terms limits your mandatory consumer rights under applicable law.

California Consumers: The following is a notice to California users: You may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952‑5210.

Canada Consumers: To the extent any provision restricting liability for personal injury due to negligence is not enforceable, such restriction will not apply.

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Plain‑Language Summary (Non‑Binding)

- RunStrong provides fitness/training features and general information only; not medical advice.
- You assume risks of exercise and release us from liability to the fullest extent allowed by law.
- Paid features renew unless you cancel; platform‑specific billing rules apply.
- We can change terms and features; continued use means you accept the changes.
- Disputes are resolved by individual arbitration with a class action waiver (unless prohibited by your local law).
- Some rights vary by region and may override parts of these Terms.